Frequently asked questions
Can I switch between monthly and yearly?
Yes, anytime in Settings → Manage billing. Your price per month drops on the yearly plan, and the difference is handled automatically when you switch.
What if my card payment fails?
You'll see a reminder in the app and a short grace period. Update your card in Manage billing to keep your access running — your records are never deleted over a failed payment.
Do I get a refund if I change my mind?
Yes — Forma comes with a 30-day money-back guarantee. Ask for a refund within 30 days of a payment and it's returned. See the Refund Policy for details.
Will my price go up later?
Founding members keep their price for as long as they stay subscribed. Standard pricing may change in the future, but you'd always be told in advance before any change affects your membership.
Do I need a company to use Forma?
No — Forma works for solo instructors teaching independently as well as for registered businesses.
Does it work on my phone?
Yes. Forma is a website that feels like an app on your phone, and you can add it to your home screen so it opens like one. Log a session or send an invoice straight from the studio.
What counts as an expense?
Anything that costs you money as part of your teaching — fuel to get to the studio, mats, insurance, CPD courses, studio hire. Log them as they happen and they'll be grouped so you can see where the money goes.
What happens if I cancel?
Your records stay safe and waiting. If you come back later, everything you logged — sessions, income, expenses and invoices — picks up where you left off.
Still have a question? Email us and we'll get back to you.
Forma is run by Georgia Thomas · pilatesmethodclub.com